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National Disability Insurance Agency
ROI Grade
D — Below Average
I tracked $35.0B/yr in spending by National Disability Insurance Agency. Significant performance gaps despite the budget. Grade: D.
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$35B in annual scheme costs. Plan approval times consistently miss 50-day target. ANAO found systemic weaknesses in fraud prevention. 13% budget growth year-on-year.
Annual Budget
$35.0B
Prior year: $31.0B (+13%)
Headcount
4,200 staff
$8M per employee
Budget Trend
↑ Budget Growing
Portfolio
Social Services
Performance Targets vs Actuals
Target
95% of NDIS plans approved within 50 days
Actual
61% of NDIS plans approved within 50 days (2023–24 Annual Report)
Source: Plan approval: NDIA 2023–24 Annual Report. ANAO Performance Audit 2023–24/21.