eSafety Commissioner

F

Worst Value

Annual Budget

$45M

Estimated Waste

$36M

ROI Grade

F — Worst Value

Staff

240

Fiscal Year

2025-26

I tracked $45M spent by eSafety Commissioner. Estimated $36M wasted on missed targets. Grade: F.

About this entity

$45M/yr to run an online safety regulator. Fewer than half of complaints are resolved on time. Budget grew 18% while outcomes deteriorated.

Annual Budget

$45M

Prior year: $38M (+18%)

Headcount

240 staff

$188K per employee

Budget Trend

↑ Budget Growing

Portfolio

Communications

Performance Targets vs Actuals

Target

Resolve 85% of complaints within 8 weeks

Actual

Resolved 42% of complaints within 8 weeks (2023–24 Annual Report)

Source: Primary metric: complaint resolution rate. 2023–24 Annual Report p.47.

Findings & Evidence

📋

No linked findings yet

Individual findings from ANAO, AusTender, and PBS data for this entity are added as they're processed. Check back soon — or browse all findings.

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