Department of Veterans Affairs

D

Below Average

Annual Budget

$13.5B

Estimated Waste

$6.9B

ROI Grade

D — Below Average

Staff

4,500

Fiscal Year

2025-26

I tracked $13.5B/yr in spending by Department of Veterans Affairs. Significant performance gaps despite the budget. Grade: D.

About this entity

Annual Budget

$13.5B

Headcount

4,500 staff

$3M per employee

Portfolio

Veterans Affairs

Performance Targets vs Actuals

Target

90% of compensation claims determined within 90 days; 95% of DVA members satisfied with services; wait times for mental health under 2 weeks

Actual

43% of compensation claims within 90 days; satisfaction 61%; mental health wait times averaging 9 weeks

Source: Catastrophic service failure. Claims delays, dismal satisfaction, veterans waiting months for mental health care.

Findings & Evidence

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No linked findings yet

Individual findings from ANAO, AusTender, and PBS data for this entity are added as they're processed. Check back soon — or browse all findings.

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