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What I found on this entity
$32M/yr digital policy agency. Zero quantified outcome targets in their annual report. No measurable deliverables published. "Advised on whole-of-government digital strategy" with no metrics.
Annual Budget
$32M
Prior year: $29M (+10%)
Headcount
165 staff
$194K per employee
Budget Trend
↑ Budget Growing
Portfolio
Finance
Performance Targets vs Actuals
Actual
No quantified outcome targets published in 2023–24 Annual Report
Source: DTA 2023–24 Annual Report contains no performance data with quantified targets or outcomes.
My Findings & Evidence2 findings
ANAO1 June 2024
$1.1B wasted
$1.1B Digital ID program — no independent cost-benefit analysis conducted
ANAO found the Digital Transformation Agency oversaw a $1.1 billion Digital ID program without a published independent cost-benefit analysis before major procurement decisions were made. Program business cases relied on internal estimates with no external validation. The agency responsible for your digital government identity — spent over a billion before proving it was worth it.
$340M myGov platform — ongoing outages, no measurable UX improvement
ANAO audit found $340 million in myGov platform upgrades produced no measurable improvement in user experience or service availability. Platform outages increased in 2023-24 despite major investment. The single entry point for Centrelink, Medicare, ATO, and 15 other services — upgraded for $340 million. Still down when you need it.