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ATO — Australian Taxation Office
I tracked $3.8B/yr in spending by ATO — Australian Taxation Office. Here's what the data shows. ROI Grade: B.
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$3.8B tax collection agency collecting $700B+ annually. Processing times near target. Small Business debt ratio a concern. Generally strong technology investment with measurable returns.
Annual Budget
$3.8B
Prior year: $3.8B (+1%)
Headcount
22,000 staff
$173K per employee
Budget Trend
→ Budget Flat
Performance Targets vs Actuals
Target
95% of individual tax returns processed within 12 business days
Actual
93.8% of individual tax returns processed within 12 business days (2023–24 Annual Report)
Source: ATO 2023–24 Annual Report. Tax gap: ATO Tax Gap Methodology 2024.