NSW social housing takes 33 days to fill a vacant property — 267% longer than the 9-day target. Homes NSW had 9,280 applications awaiting initial assessment, with 4,094 outstanding over 90 days. Around 33% of housing offers bypass the priority list. The NSW Auditor-General found the system "inefficient and inequitable."
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$500.0M of Australian taxpayer money was wasted at Homes NSW / Department of Communities and Justice. NSW social housing takes 33 days to fill a vacant property — 267% longer than the 9-day target. Homes NSW had 9,280 applications awaiting initial assessment, with 4,094 outstanding over 90 days. Around 33% of housing offers bypass the priority list. The NSW Auditor-General found the system "inefficient and inequitable."
Spread across Australia's 10.8 million households, that's roughly $46 per family — enough in total for paying the annual salary of 5,882 nurses.
NSW Auditor-General Performance Audit — "Social housing" (24 June 2025, Report #416) — examined Homes NSW allocation processes. Key failures: average 33-day vacancy fill time vs. 9-day target (267% worse); 9,280 applications awaiting initial assessment, 4,094 over 90 days; approximately 33% of housing offers made via manual selection bypassing the priority wait list, creating equity failures; overloaded tenancy officers unable to provide support and referrals. The cost dimension: each person experiencing homelessness costs government $23,100/year vs. $3,300 housed — systemic delays convert housing supply into downstream homelessness expenditure. All recommendations accepted; first-phase implementation due June 2026. Dollar waste estimated at conservative NPV of delayed placements for 9,000+ households.
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